Novotel Hamburg City Alster, Hamburg ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Luebecker Strasse 3, Hamburg, Germany, 22087

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Sofa Bed

Max:

3 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hamburg 2.3 km

Airports

Hamburg (HAM) 10.6 km

Hamburg Finkenwerder (XFW) 22.2 km

Train

Hamburg Central Bus Station 1.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Support!

“During our tough time with lost luggage, the hotel staff went above and beyond to assist us. Their unwavering support and attentiveness truly enhanced our experience.” view full review

Breakfast Bliss!

“The breakfast spread was amazing, and the staff made sure we felt comforted, given our situation. It was a wonderful way to start each day during our stay.” view full review

Comfortable & Spacious

“The room was impressively spacious, accommodating our family perfectly. The peaceful atmosphere and effective AC made our stay very pleasant.” view full review

Post-Run Perks!

“After our Half Marathon, we were gratefully allowed to shower in the hotel. This thoughtful gesture made our experience truly nice and enjoyable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area

Spa & Leisure

Sauna
Turkish bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Luebecker Strasse 3, Hamburg, Germany, 22087

Map view

street view

Luebecker Strasse 3, Hamburg, Germany, 22087

City landmarks

Kehrwieder 2-4 Block D

Miniatur Wunderland

2.9 km

Event hall

Elbphilharmonie Hamburg

3.3 km

Train Station

Reeperbahn

4.4 km

Church

St. Michael's Church

3.3 km

Park

Planten un Blomen

2.8 km

Messberg 1

CHOCOVERSUM Chocolate Museum

2.1 km

Museum

Hamburger Kunsthalle

1.7 km

Mall

Town Hall

2.3 km

Museum

Museum of Art and Crafts Hamburg

1.4 km

Museum

Internationales Maritimes Museum Hamburg

2.4 km

Dungeon Deutschland GmbH

Hamburg Dungeon

2.9 km

Brook

Speicherstadt

2.7 km

Willy-Brandt-Strasse 60

St Nikolai Memorial

2.6 km

Gallery

Sprachzylinder

2.1 km

Theatre

Port of Hamburg

3.9 km

Church

St. Peter's Church

2.1 km

Square

Jungfernstieg

2.3 km

Fischertwiete 2

Speicherstadt and Chilehaus with Kontorhaus District

2.2 km

Park

Stadtpark Hamburg

4.1 km

An der Alster

Alster

2.4 km

Shanghaiallee 7

Prototyp

2.3 km

Theatre

Deutsches Schauspielhaus

1.4 km

Platz der Deutschen Einheit 2

Plaza Elbphilharmonie

3.4 km

Bei den St.-Pauli-Landungsbrucken St Pauli 1

Alter Elbtunnel

4.2 km

Harald-Stender-Platz 1

Hamburg soccer match

3.8 km

Alter Wandrahm 4 Speicherstadt

Dialog in the Dark

2.1 km

Mall

Alsterarkaden

2.3 km

HamburgGermany

Monckebergstrasse

2.0 km

Square

Rathausmarket

2.2 km

Nearby

Alida-Schmidt-Stift

530 m

Restaurants

Novo2 Restaurant

10 m

Luebecker Str. 3 Novotel

Sushi Xxl

390 m

Luebeckertordamm 2

Cafe Turkis

660 m

Steindamm 71

Brot & broetchen

860 m

Beim Strohhause 22-24

QASR Restaurant

740 m

Luebecker Str. 119

Al Baqara Halal Foods

760 m

Lubecker Str.122

Molana Persisches Restaurant

810 m

Danziger Str. 14

Foodlovers Hamburg

760 m

Lubeckerstrasse 129

Neumann's Bistro & Weinbar

750 m

Lange Reihe 101

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Spacious rooms

Nice breakfast

Rude service

Cramped rooms

6.4/10

Nice

Rooms

7.8

Location

7.8

Service

6.0

Dining

7.5

Eric

United States, March 2024

7.6/10

The hotel rooms were very comfortable with plenty of plugs for electronic devices, but they could have been more spacious to accommodate four people more comfortably. The isolated windows, doors, and walls ensured a peaceful stay without disturbances. Overall, the rooms were clean and cozy.

Rooms

8.0

The rooms were clean and comfortable.

Service

7.0

The staff was helpful, but could benefit from more training.

Location

7.0

The hotel's location is very convenient being next to the train station with easy access to the city center, but the area felt slightly unsafe for families with small children.

Dining

8.0

The dining experience was pleasant with abundant choices and knowledgeable staff. However, some prices seemed high.

Facilities

8.0

The hotel offers a good range of services including room service, dry cleaning, and tours/ticket assistance.

Larry

United States, July 2023

8.0/10

The hotel room was spacious enough for four of us and had excellent sound isolation, creating a peaceful stay in the midst of Hamburg. The comfortable beds and quiet surroundings made our experience very pleasant, although the on-spot car parking was a downside during our visit.

Rooms

9.0

The room was large enough for four persons and had very good isolated windows, doors, and walls, ensuring a peaceful stay.

Service

7.0

The staff came into our room multiple times during our stay, which was a bit disruptive. However, the room service, dry cleaning, housekeeping, and laundry services were satisfactory.

Location

8.0

The hotel is close to the U-Bahn, making it convenient for exploring Hamburg. However, the area felt less ideal for walking with small children.

Dining

9.0

The breakfast experience was truly pleasurable, with the staff showing great care and offering soothing communication. The variety of fish specialties added to the dining enjoyment.

Facilities

7.0

The hotel facilities were adequate for our needs, although the reception holding a deposit without return was a negative experience.

Alan

United Kingdom, July 2023

7.0/10

My stay at the hotel was truly enjoyable. The rooms were very modern and clean with very comfortable mattresses, making it suitable for 2 adults and a teenager. The location was great, close to the station and right next to our meeting spot, providing efficient access to explore the city easily. However, the dining was too expensive and the breakfast options were mediocre. The service was a mix of wonderful interactions with the staff and some unfortunate experiences with their demeanor.

Rooms

8.0

The rooms were very modern and clean, with very comfortable mattresses. They were small but adequate, fully renovated with new furniture, which was nice.

Service

6.0

The service had a mix of experiences. However, the hotel location right beside the underground was convenient.

Location

9.0

The location was excellent, being right next to the station and close to the underground, making it extremely efficient to tour the city. However, it was a little too far outside the city center.

Dining

5.0

The dining experience was a mix. While the food was tasty with a wide selection of choices, it was way overpriced and the breakfast options remained the same without variety over the days.

Facilities

7.0

The hotel offered basic facilities but lacked some additional amenities that could enhance the overall experience.

Johnny

United Kingdom, June 2023

6.0/10

The hotel promised a convenient location and spacious rooms for families but fell short in terms of service and providing necessary assistance. While the dining experience was pleasant, the facilities could have been improved for a more comfortable stay.

Rooms

6.0

The room wasn't ready at 3:00 PM as stated in the booking and felt cramped with the sofa bed set up for four of us.

Service

5.0

The service was a bit rude and lacked adequate help during emergency situations like a child's fever heat at night.

Location

7.0

The hotel's location is good and very close to the city center, despite being away from Hauptbahnhof Süd.

Dining

8.0

The dining options were nice and helpful, offering a good variety to choose from.